Terms of service
SmileCart.ae®️ – Terms, Privacy & Policies
Welcome to SmileCart.ae®️('we,' 'us,' 'our'). By accessing or using our website, mobile application, or purchasing our products, you agree to comply with and be bound by the following Terms & Conditions ('Terms'). Please read them carefully.
If you do not agree with these Terms, you must not use our services.
Smilecart.ae® is operated by SmileCart FZC LLC, registered in the United Arab Emirates.
◉ Introduction
Use of the Site is on the terms contained in this document (Terms of Use). If you do not agree to these Terms of Use, stop using the Site immediately. By accessing and using this Site you are indicating your acceptance to be bound by these Terms of Use. They are a legal agreement between you and us and can only be amended with our consent. They should be read in conjunction with any details provided on the Site about how the Site operates and the services which are available.
The supply of any products or services you order from Smilecart.ae® is subject to our Terms & Conditions. You should also read our Privacy Policy
We reserve the right to change these Terms of Use from time to time without prior notice by changing them on the Site.
◉ Accessing the Site
We cannot guarantee that the Smilecart.ae® will operate continuously or without interruptions or be error-free. We may suspend, withdraw, discontinue or change all or any part of the Site without notice. We will not be liable to you if for any reason the Site is unavailable at any time or for any period. You must not attempt to interfere with the proper working of the Site and, in particular, you must not attempt to circumvent security, tamper with, hack into, or otherwise disrupt the Site or any computer system, server, router or any other internet-connected device.
You are responsible for ensuring that your computer system meets all relevant technical specifications necessary to use the Site and is compatible with the Site. You also understand that we cannot and do not guarantee or warrant that any content of the Site will be free from infection, viruses and/or other code that has contaminating or destructive properties. You are responsible for implementing sufficient procedures and virus checks (including anti-virus and other security checks) to satisfy your particular requirements for the safety and reliability of data input and output.
From time to time, we may restrict access to some features or parts of the Site, or the entire Site, to users who have registered with us. If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any third party. We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our opinion you have failed to comply with any of the provisions of these Terms of Use. You are responsible for ensuring that all persons who access the Site through your internet connection are aware of these Terms of Use, and that they comply with them.
You must be at least 18 years old to make purchases and provide accurate delivery and contact information.
You may create an account to access certain features. You are responsible for maintaining the confidentiality of your account credentials.
◉ Accuracy of Information
We will use reasonable endeavors to ensure that information on the SmileCart.ae is accurate, but commentary and other material posted on the Site are not intended to amount to advice on which you should rely. Except to the extent that our Terms & Conditions apply, we make no representation or warranty that any information is accurate, complete or up-to-date and, to the fullest extent permitted by law, we accept no liability for any loss or damage caused by any reliance placed on such information by you or anyone to whom you communicate such information.
If you find any inaccurate information on the Site please let us know and we will endeavor to correct it, where we agree, as soon as reasonably practicable.
◉ Use of Content
The copyright, database rights, trade marks, domain names and other intellectual property rights in all material and information on the Site (“the IPR Content”) belongs to us or (if it has been licensed to us) to the licensor.
You may download or print off copies of the IPR Content of this Site for your personal, non-commercial use and information only. If you do download or print off copies of the IPR Content you must retain any copyright or other intellectual property notices contained in the original material.
You are not permitted to copy or adapt the IPR Content, layout or code of this Site, or create an archive or database containing all or parts of the IPR Content for any business purpose or other commercial exploitation, without our specific consent.
Our name may not be used in any way, including in advertising or publicity amounting to distribution of materials on this Site, without our prior written consent.
◉ Links to this & other websites
We may from time to time provide links that will enable you to access the websites of third parties directly from the Site. Such third-party sites are not under our control and, unless otherwise stated, we have no relationship with the third parties and no contribution is made by us to the content of such websites. When you click through to these sites you leave the area controlled by us, so we cannot therefore accept responsibility for any issues arising in connection with either the third parties' use of your data, the sites’ content or the services offered to you by these sites.
We reserve the right, at our discretion, to prohibit any link from another internet site to materials or information on this Site. Without prejudice to that right, if you wish to link to the Site, you may only do so on the basis that you link to, but do not replicate, the home page of the Site, and subject to the following conditions:
- you do not remove, distort or otherwise alter the size or appearance of our logo;
- you do not create a frame or any other browser or border environment around the Site;
- you do not in any way imply that we endorse any products or services other than our own;
- you do not misrepresent your relationship with us nor present any other false or misleading information about us;
- you do not otherwise use any of the trademarks displayed on the Site without our express written consent;
- you do not link from a website that is not owned by you; and
- any website from which you link to the Site does not contain any content that is distasteful, offensive or controversial, infringes any intellectual property rights or other rights of any other person or otherwise does not comply with all applicable laws and regulations.
◉ Our Liability
Although we hope this Site will be of interest to users (and except to the extent that our Terms & Conditions apply), we accept no liability and offer no warranties or conditions in relation to this Site or its content, to the fullest extent such liability can be excluded by law.
If you are a consumer and not a business user, we shall not be liable to you for any business losses and shall only be liable for any losses which are reasonably foreseeable. Please note we only provide the Site for domestic and private use.
If you are a business user, in no event shall we be liable to you for any indirect or consequential loss, loss of profit, revenue or goodwill arising from your use of, or inability to use, the Site or information on the Site. Except as provided in these Terms of Use, all terms implied by law are excluded.
This does not include or limit in any way our liability for death or personal injury caused by our negligence, or our responsibility for fraudulent misrepresentation and any other liability that cannot, under English law, be excluded.
◉ Products & Availability
We sell dental care products and accessories. Product descriptions, images, and specifications are provided for informational purposes.
◉ Pricing & Payment
All prices are in AED unless otherwise stated. We accept major credit/debit cards. Prices include VAT where applicable.
◉ Order Acceptance
Your order is an offer to purchase. We reserve the right to accept or decline orders at our discretion.
◉ Shipping & Delivery
We deliver within the UAE and other regions as specified on our website. Delivery timelines are estimates.
◉ Returns & Refunds
Returns are accepted within 7 days of delivery for unopened, unused products in original packaging (Terms & condition)
◉ Warranties & Disclaimers
Products are sold 'as is' unless a manufacturer’s warranty applies. We disclaim all implied warranties.
◉ Prohibited Uses
You agree not to use our site for unlawful purposes or interfere with security.
◉ Privacy Policy
Your personal data will be handled in accordance with our Privacy Policy.
◉ Governing Law & Dispute Resolution
These Terms are governed by the laws of the UAE.
◉ Contact Us
Email: support@smilecart.ae | Address: P.O.BOX 566514, Dubai, UAE | SmileCart FZC LLC